Privacy Policy

Teleiosis Mandate is a Christian ministry community based in Lusaka, Zambia, devoted to the practical revelation of the risen Christ and the training of believers into Christian perfection and Kingdom authority.

This Privacy Policy explains how we handle personal data collected through our website at teleiosis.org and related services.

We collect information you provide directly to us, including:

• Contact forms — name, email address, phone number, and message content
• Newsletter sign-up — email address
• Event registration — name, email, and phone number
• Store purchases — name, email, and payment details processed securely by our payment provider
• Partnership giving — name, email, and payment information processed by our payment provider

We also collect limited technical data automatically, such as your browser type, device type, and pages visited, through standard server logs and analytics.

We use the information we collect to:

• Respond to your enquiries and prayer requests
• Send ministry updates, event announcements, and teaching notifications (with your consent)
• Process event registrations and notify you of event details
• Fulfil store orders and confirm purchases
• Process partnership giving and issue receipts
• Improve our website and services

We will never sell, rent, or trade your personal information to third parties for marketing purposes.

Your data is stored securely on Supabase (PostgreSQL database hosted on AWS infrastructure) with row-level security policies controlling access. Payment information is handled entirely by our payment processor and is never stored on our servers.

We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, alteration, or disclosure.

If you subscribe to our newsletter or register for an event, we may send you email updates about our ministry, teachings, and upcoming events. Every email includes an unsubscribe link. You may also opt out at any time by contacting us directly at info@teleiosis.org.

We use trusted third-party services to operate our website:

• Supabase — database and authentication
• Cloudflare R2 — audio and media file hosting
• Resend — transactional email delivery
• Vercel — website hosting and infrastructure
• Payment provider — secure payment processing

Each of these services operates under its own privacy policy and data processing agreements.

You have the right to:

• Request access to the personal data we hold about you
• Request correction of inaccurate data
• Request deletion of your data
• Withdraw consent for email communications at any time

To exercise any of these rights, contact us at info@teleiosis.org.

We may update this Privacy Policy from time to time. Material changes will be communicated via our website. Continued use of the website after changes constitutes acceptance of the updated policy.